Due to the nature of our production process, we're unable to process returns or exchanges of your orders. Hence, all sales are final.

If you're unsatisfied with your order or face any delivery issues, just reach out — we’re happy to help!

We do our best to ensure quality, sturdy packaging so that damaged orders are a rare thing. But in the event that it happens to you, please reach out to us right away with photo proof of the damage and your order details.

We’ll do everything we can to make it right, whether that means sending a replacement or processing a refund. We’re here to help and ensure you love your purchase!

Kindly Take Note

We’re only able to offer replacements or refunds for damaged orders within 14 days of delivery — so please reach out as soon as possible if there’s an issue!

In the event that it happens to you, please reach out to us right away with photo proof of the missing/wrong items and your order details.

We’ll do everything we can to make it right, whether that means sending a replacement or processing a refund. We’re here to help and ensure you love your purchase!

Kindly Take Note

We’re only able to offer replacements or refunds for wrong orders within 14 days of delivery — so please reach out as soon as possible if there’s an issue!

Don’t worry — we’re committed to making sure you’re happy with your order. If it didn’t meet your expectations, let us know.

We’ll review your case and see how we can make it right, whether that’s a replacement or a refund!

Once we confirm your order needs a refund, we’ll process your refund to your original payment method within 1 to 3 working days.

Once we confirm your order needs replacing, we’ll place a new order with our production partner right away.

It usually takes about 2 to 5 days to produce and ship an order. Once it’s on the way, we’ll email you the tracking details.